Thank you for choosing www.chunsecurtain.com. We are committed to providing high-quality fabric solid color door curtains and ensuring that you are satisfied with your purchase. If you have any questions about your order, here is our return and exchange policy:

1. Return Policy
   ●Conditions for applying for a return: If the product you received is defective, wrong or damaged, you have the right to apply for a return within 14 days of receiving the product. Make sure the product is unused, unwashed, and keeps the original packaging and labels.
   ●Return application: Please contact our customer service team through the following methods and provide the order number and reason for return so that we can follow up on your application:
   ○Email: [email protected]
   ●Confirmed return: Once your return application is approved, we will provide you with the return address and related instructions.
2. Exchange Policy
   ●Conditions for applying for an exchange: If you wish to exchange the size or color of the product, please apply for an exchange within 14 days of receiving the product. Make sure the product is unused, unwashed, and keeps the original packaging and labels.
   ●Exchange request: Please contact our customer service team with the details of the product you wish to exchange and your order number.
3. Return and Exchange Costs
   ●If the return is due to a defect or error in the product, we will cover the return shipping costs.
   ●If the exchange is requested for personal reasons (such as wrong size or color), the customer is responsible for the return and re-delivery shipping costs.
4. Refund Processing
   ●Once we receive the returned product and confirm that it is in good condition, we will process the refund to your payment method within 7 business days. If you paid by credit card, the refund will appear on your bill and may take several business days to arrive.
5. Notes
   ●Please include your order confirmation email or proof of purchase in the return package so that we can process your request quickly.
   ●All ​​products that do not meet the return policy will be returned to you and no refund will be made.
6. Contact Us
   If you have any questions about the return and exchange policy or need further assistance, please feel free to contact:
   ●Email: [email protected]

We thank you for your support of www.chunsecurtain.com and look forward to providing you with quality products and services!