Thank you for choosing www.chunsecurtain.com. We are committed to providing you with high-quality fabric solid color door curtains and excellent delivery services. The following are our delivery and transportation terms. Please read carefully before placing an order.
- Delivery area
We provide delivery services within Australia and some international regions. The specific delivery range is as follows:
● Domestic Australia: Delivery throughout the country
● International delivery: Receive orders from specific countries (if necessary, please contact customer service to confirm the supported countries and regions) - Delivery time
2.1 Domestic delivery in Australia
● Processing time: After the order is confirmed, we will process your order and arrange shipment within 2 working days.
● Shipping time: Domestic transportation in Australia usually takes 5 working days, and the specific arrival time may vary depending on the region and courier company.
2.2 International delivery
● Processing time: International orders are also processed within 2 working days.
●Shipping time: International shipping time varies depending on the destination, generally 12 working days, please refer to the courier information below for specific time:
●International courier: We work with a number of international logistics companies, including but not limited to the following:
■DHL: Generally provides fast and reliable international shipping services.
■FedEx: Provides a variety of delivery options, the specific time depends on your country.
■UPS: A global express service suitable for customers with different needs.
■Australia Post: Provides standard and economical international logistics options. - Shipping costs
●Domestic shipping costs in Australia: Depending on the order amount and delivery address, the shipping costs will vary. The specific shipping costs will be calculated and displayed at checkout.
●International shipping costs: International shipping costs will be determined by the destination and the selected courier. You will see the specific shipping cost information at checkout. - Order tracking
●Once your order is shipped, we will send you a tracking number by email. You can check your order status through the “Order Tracking” page of our website or directly visit the official website of the corresponding courier. - Transportation Guarantee
●We will do our best to ensure that your products arrive safely. However, if uncontrollable circumstances occur during transportation (such as weather, traffic conditions, etc.), delivery may be delayed. We apologize for this and will communicate with you in a timely manner to update the information. - Address Change
●After placing an order, if you need to change the delivery address, please contact our customer service as soon as possible. If the order has been shipped, the address cannot be changed. - Contact Us
If you have any questions about delivery and transportation or need further information, please feel free to contact the customer service team through the following methods:
●Email: [email protected]
Thank you for your support of www.chunsecurtain.com, we look forward to providing you with the best shopping experience and quality products!